Shipping policy

SHIPPING POLICY

Thanks for shopping at Wildern Outfitters! Here are the details on order processing and shipping.

ORDER PROCESSING
All orders are processed and shipped within 24 to 48 business hours of payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

DELIVERY TIMES
Once shipped, your order will arrive within 5 to 10 business days, depending on your location in Canada or the United States. These timeframes are estimates and not guaranteed; they may vary due to factors outside our control (weather conditions, carrier volume, customs delays, etc.).

AREAS SERVED
We currently ship only within Canada and the United States. We do not offer international shipping outside these two countries at this time.

SHIPPING FEES
Shipping fees are calculated and displayed at checkout, before your order is confirmed.

ORDER TRACKING
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package.

DELAYED, LOST, OR DAMAGED ORDERS
If your order seems unusually delayed, never arrived, or arrived damaged, please contact us at lepehinaana9@gmail.com as soon as possible so we can investigate with the carrier and find a solution (reshipment or refund, depending on the situation).

SHIPPING ADDRESS
It's your responsibility to provide a complete and accurate shipping address at checkout. Wildern Outfitters cannot be held responsible for packages delivered to an incorrect address provided by the customer. Additional fees may apply if a package needs to be reshipped due to an incorrect address.

QUESTIONS
For any questions about your order's shipping, contact us at lepehinaana9@gmail.com.